The challenge
When this capability needs attention
- Managers are promoted for technical strength but receive limited support in leading people.
- Meetings consume time without producing clear decisions and ownership.
- Priorities change frequently, while delegation and escalation remain unclear.
- Communication focuses on information transfer rather than alignment and action.
Expected application
What participants should be able to do
- Set expectations, priorities and decision boundaries clearly.
- Delegate with appropriate context, authority and review points.
- Facilitate meetings that produce decisions and accountable actions.
- Handle stakeholder conversations with greater confidence.
- Build personal and team practices for focus and time effectiveness.
PMI Authorized Training PartnerATP #5282