PMI Authorized Training PartnerATP #5282
The challenge
When this capability needs attention
- Improvement activity starts with tools instead of a clearly defined business problem.
- Teams act on symptoms because data, process understanding and root-cause discipline are weak.
- Improvements are implemented without controls to sustain the gain.
- Lean and Six Sigma are treated as specialist initiatives rather than daily management capability.
Expected application
What participants should be able to do
- Frame improvement problems in measurable business terms.
- Visualise process flow, waste and sources of variation.
- Select appropriate analytical and root-cause tools.
- Develop, evaluate and implement improvement options.
- Create controls and operating practices that sustain results.